Refund policy
As an e-commerce shop, we grant the statutory right of withdrawal for standard products within 14 days of receipt of the goods.
Custom-made products are excluded from the right of withdrawal as they are manufactured individually according to customer specifications.
If a custom-made helmet does not fit perfectly, we offer a one-time free adjustment (modification).
Further adjustments or additional changes are subject to a fee.
The return costs within the scope of the statutory right of withdrawal shall be borne by the customer, unless otherwise agreed.
If you have any questions before placing your order, we will be happy to advise you in order to ensure the best possible fit and configuration.